Business Process Analyst

Company: The East Ohio Gas Company
Location: Akron
Posted on: April 12, 2025

Job Description:

Posting End Date:
April 17, 2025

Employee Type:
Regular-Full time

Union/Non:
This is a non-union position

The primary focus of this role is to independently provide a broad range of complex support services or a specialized business services function. This may be the specialist level for complex business support services. Time is primarily spent within defined area, may demonstrate significant depth of knowledge but within a limited scope. A key element of complexity at this level is related to the scope/depth of the area/specialty, sensitivity, and potential business impact of task. As specialized business area roles take on greater technical challenges the impact to the immediate work area increases, however, technical work that may have significant impact will be closely reviewed.

Movement to a higher level would require bidding on larger roles. As a specialist, there may be opportunity to move to the next level and take on work of greater complexity, provided there is a business need.

What You Will Do:

• Develop and maintain dashboards and reports to track key performance indicators (KPIs) and other metrics.
  
• Present data findings and insights to business leadership in a clear and concise manner.
  
• Collaborate with cross-functional teams to understand data needs and provide analytical support.
  
• Ensure data accuracy and integrity by performing regular data quality checks.
  
• Identify trends, patterns, and anomalies in data to provide actionable insights.
  
• Support the development and implementation of data-driven strategies and initiatives.
  
• Provide ancillary services as necessary to support business needs
  
  
  Who You Are:
  
  • This role would typically require either a related university degree or technical diploma with two to four years of experience OR equivalent combination of formal education, certification and experience.
    
  • Bachelor's degree in Data Science, Computer Science, Statistics, or a related field.
    
  • Proven experience as a Data Analyst or in a similar role.
    
  • Proficiency in Power Apps, Power BI, SQL, and other data analysis tools.
    
  • Strong analytical and problem-solving skills.
    
  • Excellent communication and presentation skills.
    
  • Ability to work independently and as part of a team.
    
  • Experience in the utility industry is a plus.
    
    
    Physical Requirements include but are not limited to:
    
    Balancing, bending and stooping, climbing, crawling, carrying (up to 45 amount of pounds), grasping, kneeling, light - moderate lifting (objects up to 45 pounds), reaching above shoulder, repetitive motion, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement.
    
    Mental Requirements (Both Field & Office) include but are not limited to:
    
    Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.
    
    At this time, Enbridge cannot transfer or sponsor a work visa or employment authorization for this position.
    
    Company paid international relocation assistance is not offered for this role.
    
    #LI-Hybrid #joinourteam
    
    Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer .We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com .
    
    Information For Applicants:
    
    • Applications can be submitted via our online recruiting system only.
    • We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
    • Final candidates for this position may be required to undergo a security screening, including a criminal records check.
      
      To learn more about us, visit www.enbridge.com

Keywords: The East Ohio Gas Company, Penn Hills , Business Process Analyst, Professions , Akron, Pennsylvania