STORE MANAGER

Company: Nittany Energy
Location: Lewistown
Posted on: November 11, 2024

Job Description:

Store Manager Job Description and Requirements

Job Related Duties: A Store Manager reports to

the Supervisor/General Manager of Store Operations and his/her responsibilities

include, but are not limited to the following:
--- Flexibility to work on-call and as needed to accommodate operational and

scheduling needs.
--- Day-to-day store operations, including scheduling, training, and supervising

employees and assistant managers.
--- The Store Manager is responsible for the store profits, and all controllable

expenses; including labor, inventory levels, as well as cash and inventory

shortages.
--- Self-motivated, dependable and able to work effectively in a fast-paced

environment while maintaining 100% total customer focus.
--- Supervising and directing the activities of employees.
--- Ensuring excellent customer service.
--- Recruiting, training and development of employees.
--- Motivate, encourage, and challenge store clerks.
--- Promote and resolve customer complaints in a timely and professional manner.
--- Implement and enforce established daily operating procedures to ensure the

store is clean, adequately stocked, organized, and well kept.
--- Ensure all merchandise is stocked and displays are appealing to guests,

priced correctly, and displayed in a safe manner.
--- Maintain quality brand image standards as pass evaluations.
--- Supervise and discipline all store employees (and Assistant Manager)

according to company policy.
--- Monitoring compliance with company policies and procedures.
--- Maximizing sales and profitability.
--- Monitor daily retail gasoline competitors and sending the prices to the

corporate office in a timely manner as established by management.
--- Complete daily paperwork and computer entry in a timely manner as established

by management.
--- Monitor cash overages/shortages, inventory shrinkage, and drive-offs daily.
--- Conduct store meetings as needed with employees.
--- Have the physical ability to perform all duties of a store clerk regularly.
--- Implement monthly promotions, vendor policies and procedures and ensure all

POS advertising/signage is properly posted in a timely manner.
--- Communicate and perform price change request, mark downs/ups as requested by

the Operations Manager. Communicate any issues with merchandise pricing with

Price Book Administrator.
--- Creating positive store culture by treating employees fairly and with

respect.
--- Monitoring and enforcing all safety and security policies and procedures and

reporting any and all unsafe conditions.
--- Conduct regular Safety and Security Meetings and document with employees

attending signatures.
--- Report and process all employee and customer incidents/accidents following

company procedures.
--- Ability to work varied hours/days as business dictates.

Physical Requirements:
--- Must be able to stand for extended periods of time.
--- Lift, bend, twist, squat, reach overhead, climb ladders, enter and work in

cold climate (coolers and freezers) for up to 15 minutes.
--- Prepare food such as pizza, subs, or any other food service provided at the

location.
--- Tolerate the smell of gasoline fumes and cleaning products.
--- Effectively lift and move a fire extinguisher, if necessary, to where it may

be needed.
--- Have sufficient visual ability to check forms of identification.
--- Ability to read, count and write to accurately complete all documentation.
--- Ability to freely access all areas of the store including selling floor,

stock area, and register area.
--- Ability to operate and use all equipment necessary to run the store.
--- Ability to climb ladders.
--- Ability to move or handle merchandise throughout the store generally weighing

0-50 pounds.

Skills:
--- Basic knowledge of computer applications (Excel, Word, etc.)
--- Excellent interpersonal skills.
--- Strong leadership and managerial skills.
--- Strong team building and communication skills, including ability to

communicate verbally to both large and small groups of employees.
--- Strong analytical skills.
--- Strong understanding and commitment to Nittany MinitMart's corporate mission,

vision, and total customer focus.
--- Ability to prioritize tasks and delegate effectively.
--- Ability to handle difficult situations professionally.
--- Ability to understand all information in the daily reporting of store

operations.

Keywords: Nittany Energy, Penn Hills , STORE MANAGER, Hospitality & Tourism , Lewistown, Pennsylvania